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Reset a user's password

Guidance on how reset a password on behalf of another user.

Liam Smith avatar
Written by Liam Smith
Updated over a month ago

Administrators can reset or update a userโ€™s password to help them regain access quickly and securely. This feature is especially useful when users forget their passwords or experience login issues, ensuring minimal downtime and maintaining smooth access to the system.

To do this, follow the steps below.

  1. From the homepage, click your initials, then select Admin Area.

  2. Click Find users, then search for the relevant user.

  3. Click Edit next to the relevant user, then enter a new password.

  4. Click Update.


SSO integration

If you use single sign-on (SSO), you'll need to do reset a password at the SSO source, not in Abintegro. To do this, contact your IT department directly.

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