Interview 360 is a tool powered by AI used to help learners prepare for in-person or video interviews.
Using Interview 360, you can build mock interviews to replicate the experience of a real interview, creating bespoke learning experiences for your learners.
To do this, follow the relevant steps below.
Manage existing mock interviews
View and manage existing mock interviews, including central interviews, with Interview 360 as well as any custom ones created by administrators on your site.
From the home page, click your initials then select Admin Area.
Click Interview, then enter your client token and click load.
Click the Mock Interviews tab.
You have a number of options available to make changes to the mock interviews, including the following.
Select a relevant interview title to view the details.
Click Mock Interview Stats to download a report to Microsoft Excel summarising interview usage on your platform.
Create new mock interview
As well as managing existing mock interviews, you can create new ones.
To do this, follow the below steps.
From the home page, click your initials then select Admin Area.
Click Interview, then enter your client token and click load.
Click the Mock Interviews tab, then click +Add Mock Interview.
Enter a title, then include any details you want to add under Text Guidance.
Click Upload Thumbnail to add an image to appears for learners when browsing.
Click Upload Banner to add a banner to appear on the interview landing page.
Select relevant tags.
Select the audience the interview is available to.
Set whether to limit retakes, and the maximum amount of attempts if doing so.
Choose whether to share the responses with administrators and career centre managers.
Select whether to Enable AI Feedback.
📌 Note: Turning this on will consume your AI credits.
Toggle on Active to set live.
📌 Note: We recommend not setting as active until the interview is finished being created and questions have been added.
Toggle on Allow Written Responses to give learners the option to respond in written format, rather than uploading a video.
Click SAVE & CONTINUE.
Add questions to mock interview
After creating a mock interview, you can then add questions to it.
To do this, follow the below steps.
Click Filter questions by tag then select the relevant category from options in the list.
Click Select/Search question to select a question from the list, then click ADD to include the question.
Repeat steps 1 and 2 until you've finished adding questions.
You can reorder the questions by dragging and dropping the relevant records in the list. Click the bin icon to remove a question.
To manage the time allowed for a question, click on the number in the relevant record, then enter relevant new time.
Once complete, click SAVE & CONTINUE.
Manage Emails
Manage emails is an optional step that allows you to set up a welcome email for the mock interview, inviting learners who are able to access it to take part. This is sent when the interview is first made active.
To do this, follow the below steps.
Toggle on Send Welcome Email.
Enter a subject, then any custom text you want to be included.
Click Preview Email to see what the email will look like to those who receive it.
Click SAVE.
Manage existing questions
You are able to see and manage interview questions that are already on your platform. To do this, follow the below steps.
From the home page, click your initials then select Admin Area.
Click Interview, then enter your client token and click load.
Click the Questions tab.
You have several options to to manage the questions.
Edit an existing question by clicking the edit icon on the relevant record. You'll also be able to see which mock interviews are using it.
Copy a question by clicking the clone icon on the relevant record.
In the Active column to select which questions are active.
Create a new question
To create a new question, to be included in mock interviews or used standalone, follow the below instructions.
From the Questions tab, click +Add Question.
Fill in the question wording, then add text guidance for the question.
Add any relevant tags, to make the question easier to track and organise.
Use key guidance points to highlight recommended actions to the learner.
Set whether the question will show in question library. When enabled, learners will be able to find the question standalone in the browse questions area.
Set the audience for the question.
Toggle on Active to make ready to use.
Once finished, click Save.